Most Guidexa products come with a one-year limited warranty. Guidexa Care+ extends your coverage and adds up to two incidents of accidental damage protection every 12 months.
Get direct access to Guidexa experts via chat or phone. We can help with everything from sensor calibration to battery optimization.
Covers your vest, the haptic engines, and even the battery if it retains less than 80% of its original capacity.
We’ll ship you a replacement vest before you even send us your damaged one, so you're never without your vision.
Comprehensive protection for your independence in any environment.
You can add it during checkout when purchasing your vest, or buy it separately within 60 days of your vest purchase.
Anything from a sudden spill on the sensors to a tear in the fabric while navigating difficult terrain.
Yes. If your battery capacity drops below 80%, we will replace it for free under the Care+ plan.